Frequently Asked Questions
Are dogs allowed in the Plant Centre?
Apart from assistance dogs, we are unable to cater for dogs within the Plant Centre.
We do, however, have a designated seating area at the front of our Black Horse Café where dogs are welcome.
Do we deliver?
Yes, we do. Click here to see the areas we go to and the cost.
Do we supply top soil, manure and Woodchip?
Yes, we do. Please call to check availability and organise the delivery for bulk loose loads. For further information click here.
Can I set up a trade account?
Yes, you can. Please click here to complete our Trade Account Enquiry Form. We will then email you with all the details to set up your account.
Which items don’t we stock?
We love our plants and we focus on them, so we don’t sell home and giftware or clothing like other ‘garden centres’.
We don’t sell sheds, fencing, turf, gravel, feature rocks, railway sleepers or children’s garden play equipment.
Where are you?
Our full address and a map can be found here, along with our opening times.
Will we help you to the car with large or heavy purchases?
Yes, we will. Just ask a colleague and we will be happy to help.
In addition, there is always space by our front door so you can load up.
Have you got a particular plant in stock?
Yes, we probably have. With 1000s varieties available, we have one of the largest ranges locally. By checking on our webshop you can see what we have in stock at both the Plant Centre and the Nursery in real-time. If you wish to reserve the plant you may do so via the webshop and we will have the plant brought from the Nursery for collection at our retail site if it is not already at the Plant Centre.
Can I pre-order seasonal plants?
Yes, you can. From time to time we will have plants on pre-order that are growing in the Nursery before they come to the Plant Centre. For example, seasonal vegetables and summer bedding plants.
Want to come and work with us?
Details of current vacancies are found here.
Do we sell and accept gift Vouchers?
Yes, we do. We have our own Olivers Plants gift vouchers, along with those for our Black Horse Café. In addition, we sell and accept National Garden Gift vouchers (HTA) at the Plant Centre. Vouchers for Olivers Plants and Black Horse Café are available on our webshop to purchase.
